Refund & Cancellation Policy

The Starter trial is a single one time payment, not a recurring subscription. There is no automatic renewal: you are charged once and keep access for the trial period shown at checkout. Nothing is billed again unless you actively upgrade.

Paid recurring plans, such as Pro, renew automatically at the end of each billing period until you cancel. You can cancel anytime from your billing page. On cancellation, your plan stays active until the end of the current paid period and is not renewed after that.

• Sign in and open the Subscription page from your profile menu.
• Choose to cancel. Your access continues until the end of the paid period.
• You can also email us and we will process the cancellation for you.

Because the service delivers value immediately through metered search credits, charges are generally non refundable once credits have been used. We will, however, review refund requests in good faith in these cases:

• A duplicate or accidental charge.
• A technical failure on our side that prevented you from using the service, where we could not resolve it.
• A charge you did not authorise.

Approved refunds are issued to the original payment method through Razorpay, typically within 5 to 10 business days.

Email [email protected] from your account email within 7 days of the charge, with your registered email and the reason for the request. We will respond with a decision and next steps.

For any billing question or dispute, contact Game Particles at [email protected].